Your service provider may be supplying an earlier release and the level of features supported may vary.

BMS

Integration Type

Plus Client Add-In

Add-in Classification

Controlled

Product / License Type

Connect

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Kaseya Ltd

Application:

BMS

Market:

Help desk

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Connect Mari:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Pop contact in edit mode:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Add contact:

Live Mode:

Cached Mode:

Related data:

Notes / Advisories

API User account, as well as Individual Accounts

 

Due to limitations with the Kaseya API when in 'live mode', it is strongly advised to use this integration in 'Cached Mode'

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

Go Connect Mari

References

  1. BMS (Product Website)
  2. Kaseya Ltd (Manufacturer Website)